experience
41Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand , Kelly McDonald
Deliver a better business experience, for every kind of customer A«one-size fits all» approach to customer service is no longer viable. Businesses competing on service need to understand and cater… 1622.74 руб электронная книга42Communicating the User Experience. A Practical Guide for Creating Useful UX Documentation , Richard Caddick
A clear and focused guide to creating useful user experience documentation As web sites and applications become richer and more complex, the user experience (UX) becomes critical to their success… 2926.13 руб электронная книга43Quality of Experience Engineering for Customer Added Value Services. From Evaluation to Monitoring , Cuadra-Sanchez Antonio
The main objective of the book is to present state-of-the-art research results and experience reports in the area of quality monitoring for customer experience management, addressing topics which are… 10068.11 руб электронная книга44The Admissible Contents of Experience , Hawley Katherine
Which objects and properties are represented in perceptual experience, and how are we able to determine this? The papers in this collection address these questions together with other fundamental… 3117.99 руб электронная книга45Бизнес в стиле шоу. Маркетинг в культуре впечатлений _ There s no business that s not show business. Marketing in an experience culture , Бернд Шмитт, Дэвид Роджерс, Карен Вроцос / Bernd Schmitt, David L. Rogers, Karen Vrotsos (2005)
400 стр. Попрощайтесь с бизнесом как у всех ! Книга Бизнес в стиле шоу рассказывает о том, как использовать… 278 грн (только Украина)46Quality of Experience for Multimedia. Application to Content Delivery Network Architecture , Abdelhamid Mellouk
Based on a convergence of network technologies, the Next Generation Network (NGN) is being deployed to carry high quality video and voice data. In fact, the convergence of network technologies has… 6641.06 руб электронная книга47Helping Sophomores Succeed. Understanding and Improving the Second Year Experience , Molly Schaller
Helping Sophomores Succeed offers an in-depth, comprehensive understanding of the common challenges that arise in a student's second year of college. Sponsored by the University of South Carolina's… 3706.25 руб электронная книга48The Psychology of Religious Experience , Edward Scribner Ames (1910)
1910. Ames, who was the Professor of Philosophy in the University of Chicago writes that this work undertakes an investigation of the religious aspect of normal human experience. The point of view… 1318 руб49The African Experience: An Introduction , Vincent B. Khapoya (2009)
The African Experience is the only interdisciplinary survey to examine this region of the world from geographic, linguistic, social, historical, and political perspectives. Drawing on research from… 1917.9 руб50Flow The Psychology of Optimal Experience , Csikszentmihalyi M. (2008)
NATIONAL BESTSELLER Psychologist Mihaly Csikszentmihalyi's famous investigations of "optimal experience" have revealed that what makes an experience genuinely satisfying is a state of… 550 руб