make+improvement
51Innovating Analytics. How the Next Generation of Net Promoter Can Increase Sales and Drive Business Results , Larry Freed
How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured and made actionable? If you know how well the customer… 1691.03 руб электронная книга52Evolve or Die. Seven Steps to Rethink the Way You Do Business , Robin Crow
Bring positive change and attain the highest levels of success Robin Crow has years of experience working in the trenches as an entrepreneur and business owner. Now he has put all that work at your… 1886.15 руб электронная книга53Results That Last. Hardwiring Behaviors That Will Take Your Company to the Top , Quint Studer
Praise For Results That Last«Quint Studer is a superb communicator with a deep belief in the power of relationships. His informal tone, sense of humor, and real-world stories bring his business… 1947.28 руб электронная книга54The Power of Apology. Healing Steps to Transform All Your Relationships , Beverly Engel
"Fresh and useful . . . excellent practical advice . . . thorough and lucid . . . will be welcomed by many who have struggled to ask forgiveness and to forgive." -Publishers Weekly A finalist in the… 1485.68 руб электронная книга55The Six Sigma Revolution. How General Electric and Others Turned Process Into Profits , George Eckes
Applying this revolutionary management strategy to drive positive change in an organization Currently exploding onto the American business scene, the Six Sigma methodology fuels improved… 4526.75 руб электронная книга56The Emotionally Intelligent Team. Understanding and Developing the Behaviors of Success , Marcia Hughes
"Finally, a resource....guide…roadmap....to help team members and team leaders alike understand what it takes to function as a high performing team, how doing so can personally enrich your life… 2181.42 руб электронная книга57The 10 Principles of Food Industry Sustainability , Cheryl Baldwin J.
Although the food industry is beginning to make headway with its sustainability initiatives, substantially more progress is needed in order to feed the world’s growing population sustainably. The… 7254.51 руб электронная книга58Communities of Practice in Health and Social Care , Wenger Etienne
Communities of Practice in Health and Social Care highlights how communities of practice (CoPs) can make service development and quality improvement in health and social care easier to initiate and… 6477.28 руб электронная книга59Coaching Skills for Nonprofit Managers and Leaders. Developing People to Achieve Your Mission , Gislason Michelle
The only nonprofit orientation to coaching skills available, Coaching Skills for Nonprofit Leaders will provide nonprofit managers with an understanding of why and how to coach, how to initiate… 4253.58 руб электронная книга60Essential Guide to Operations Management. Concepts and Case Notes , Forrester Paul
This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and… 4292.61 руб электронная книга